Who Thinks When AI Leads?

Why your best team only gets Noticed Only When Broken — Frank Hess — that's the maintenance leadership trap Frank Hess and Tim Staton dig into in this episode. Together, they break down why most organizations only pay attention to maintenance teams when something fails — and why that reactive culture is a leadership failure, not a technical one.

You'll discover:

* Why "access to data doesn't mean you have the knowledge"

* Why maintenance is a long-term leadership initiative, not a two-year budget game

* Why value-creating teams beat cost-cutters — and how downtime and safety risk hit profit and reputation

* Why AI can surface insights but can't replace human judgment

Frank Hess co-founded T.A. Cook, an asset performance management consultancy later acquired by Accenture, where he led intelligent asset management globally. He's now Chairman of Vysr Performance Intelligence and author of "The Decision," a novel on the origins of operations-centered maintenance, with 30+ years advising capital-intensive industries.