The Decision: A Business Novel About the Origin of Operations-Centered Maintenance.

The production facilities at Eagle Ridge are on the verge of collapse. Equipment failures, chaos, and constant blame-shifting dominate daily operations. Corporate headquarters is already considering shutting the site down. Ironically, Palina Sawyer — a technical controller without a traditional maintenance background — is given responsibility for Asset Management. Surrounded by experienced technicians, political power struggles, and endless firefighting, she begins to realize: the real problem is not the equipment itself — it is the wrong decisions behind it. Together with a small group of allies, Palina develops a completely new approach that will later become known as Operations-Centered Maintenance (OCM).
THE DECISION is a compelling business novel about the right mindset, leadership, transformation, and the journey from reactive maintenance management to sustainable performance. This book is for everyone who wants to be immersed in the reality of industrial operations — and understand how real transformation begins.

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